Refund policy
Returns
Items can be returned within 14 days of receipt, provided that:
- The goods are unused
- The goods are in their original packaging
- No damage is present
Certain items may be excluded from returns, such as special orders or opened consumable products.
Refunds
Once the returned items have been received and inspected, the refund will be issued to the original payment method used for the purchase.
Shipping Costs
Shipping costs are generally non-refundable, except in cases of defective or incorrectly delivered items.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately and provide photos of the issue.
Contact: info@hobby41.ch